Our offerings

Services built for the organization you're becoming

Core services are the foundation of a functioning people operation. Services+ extend your capacity into specialist territory. Most engagements combine both.

Core services

The foundation

These five areas carry the weight of your employee experience. When one is weak, the others compensate until they can't.

Core

Sourcing & Recruiting

Values-aligned talent strategy that builds diverse, high-performing teams from the ground up.

  • Employee value proposition articulation and publication
  • Job description library, screened for biased language
  • Structured interview design with grading rubrics
  • Hiring kickoff and scorecard formats
  • Behavioural interviewer training
  • Pipeline demographics tracking, screen through offer
Best when: you're hiring faster than your process can absorb, or offers are being declined and you don't know why.
Core

Employee Engagement & Culture

Diagnose your culture, define your values, and build the rituals that make them real and lasting.

  • Values-to-actions audit β€” rituals, rewards, and space
  • Behavioural definitions your managers can evaluate against
  • Engagement and belonging survey design and cadence
  • Recognition programs that reach invisible work
  • Handbook, policy, and norm creation
  • Manager culture toolkit
Best when: your values are on the wall but not in the work, or engagement varies wildly between teams.
Core

People Analytics & Automation

Workforce data that tells a story β€” and the dashboards to keep leadership aligned on what matters.

  • HRIS, ATS, and PEO selection and implementation
  • Single source of truth for the employee record
  • Metric definitions β€” turnover, time to fill, absence, labour cost
  • Leadership dashboards and review cadence
  • Workflow automation for recurring People Ops tasks
  • Attrition analysis by manager, function, and tenure
Best when: every leadership question needs a hand-built spreadsheet, or headcount doesn't reconcile between systems.
Core

Holistic DEIB Strategy

Equity-centered design across hiring, pay, promotion, and belonging β€” not checkbox compliance.

  • Equity audit across the full employee lifecycle
  • Bias review of hiring, evaluation, and promotion criteria
  • Pay equity analysis and remediation planning
  • Inclusion behaviours as performance criteria
  • Accessibility and accommodation process design
  • Belonging measurement that leadership will actually act on
Best when: you want structural change rather than a statement, and you're willing to look at your own data.
Core

Organizational Design & Development

Structure that scales: spans, layers, team topologies, and the governance to sustain them.

  • Current-state structure mapping and design review
  • Decision rights inventory β€” who decides, consults, is informed
  • Span of control and layer analysis against targets
  • Role definition and accountability clarity
  • Organizational network analysis of real collaboration flows
  • Change management planning and governance cadence
Best when: decisions are slow, work is duplicated, or you're about to reorganise and want to get it right once.

Not sure which one you need?

The assessment scores all ten dimensions and tells you which two to start with β€” in about twenty minutes, with nothing sent to us unless you ask.

Services+

Extend your capacity

Specialist work that usually sits on top of a working foundation β€” brought in for a defined project or as ongoing capacity.

Training & Development Design

Learning programs built to develop your specific people β€” not off-the-shelf solutions.

  • Skills inventory and capability gap analysis
  • Custom curriculum design for your role families
  • Manager and leadership development arcs
  • Mentorship program design and mentor training
  • Individual development plan templates and rollout
  • Onboarding at scale, including cohort models

Total Compensation Strategy

Pay equity audits, band design, and transparent compensation philosophies that retain talent.

  • Written compensation philosophy and market positioning
  • Job architecture, leveling, and progression criteria
  • Band design against current benchmark data
  • Pay equity analysis and remediation modelling
  • Benefits design for a range of employee needs
  • Transparency roadmap β€” what to publish and when

Global Growth Consulting

Multi-jurisdictional HR setup, international compliance, and cross-cultural people strategy.

  • Multi-state and multi-country employment setup
  • Employer of record and entity decision support
  • Jurisdiction-specific policy matrices
  • Cross-cultural management practice design
  • Remote-first operating norms across time zones
  • Visa and mobility tracking processes

Compliance Auditing

Proactive audits to close policy gaps and protect your organization before issues arise.

  • Handbook and policy stack review by jurisdiction
  • FLSA exempt/non-exempt classification review
  • Recordkeeping audit β€” personnel files, I-9, timekeeping
  • Leave administration: FMLA, parental, STD/LTD, ADA
  • Complaint intake and investigation process design
  • Mandatory training and reporting tracking

Growth & Performance Management

Frameworks that develop people, not just evaluate them β€” from OKRs to feedback culture.

  • Goal alignment design, commonly quarterly OKRs
  • Behaviour-based review criteria and scorecards
  • Calibration process and distributed decision-making
  • One-on-one templates, cadence, and manager training
  • Feedback norms and skills development
  • Performance improvement plan frameworks

Workforce Planning

Know who you'll need before you need them β€” and what it will cost.

  • Rolling headcount planning tied to budget
  • Headcount request and approval workflow
  • Succession and coverage planning for critical roles
  • Talent review cadence
  • Turnover forecasting and driver analysis
  • Build-versus-hire capability decisions

Engagement models

Four ways to work together

Scope follows the problem, not a package. These are the shapes most engagements take.

Start here

People Ops audit

A scored diagnostic across the lifecycle areas that matter for your stage, delivered as a report with a prioritised three-horizon plan. Fixed scope, fixed timeline.

Defined outcome

Project engagement

One thing built properly β€” a compensation structure, a hiring process, a review cycle, a handbook. Scoped from the audit or from your own diagnosis.

Ongoing capacity

Fractional People Ops

Senior people leadership at a fraction of a full-time hire. For organizations that need the judgement but not yet the headcount.

On call

Advisory retainer

A standing relationship for the questions that come up between projects β€” an escalation, a policy decision, a manager who needs coaching.

On pricing: scope drives cost, so we quote after an intake rather than publishing rate cards that wouldn't survive contact with your situation. Start an intake and you'll have a scoped proposal, not a sales call.

Common questions

Before you get in touch

Tell us what you're solving

Four short steps, and you'll get a diagnostic report back within 48 hours.